Property transactions can be stressful and it is natural for clients to want regular updates regarding progress.
However, conveyancing involves a significant amount of legal work, correspondence and liaison with third parties. Frequent telephone calls and emails requesting updates can reduce the time available to progress transactions and may ultimately impact efficiency.
Many stages of a conveyancing transaction depend upon third parties, including:
Mortgage lenders
Local authorities
Managing agents
Freeholders
Surveyors
Other solicitors
There are often periods where work is progressing behind the scenes, but there may be no substantive update available until information has been received from another party.
To ensure that clients receive dedicated time and focused attention, I offer a convenient appointment booking system for non-urgent discussions and progress reviews.
Clients are welcome to book a telephone appointment at a time that suits them using the online booking system available on this website.
This approach provides several benefits:
Dedicated time to discuss your matter
Reduced waiting times
More focused and productive conversations
Greater availability for legal work and transaction progression
Improved communication and client service
Of course, urgent matters will always be dealt with as a priority, and clients will continue to receive updates whenever there is significant progress in their transaction.